Action Element 1

CUSTOMER SUPPORT

Please use this section to contact our customer support department. This system has been improved and should offer a resolute experience.

Due to COVID-19 closing, we will no longer be accepting RA requests or returns. Our last day of business prior to temporary closure will be March 27, 2020. We will make every effort to ship knives until then. If your knife will be leaving our facility by March 27, 2020, you will be notified by a customer service representative. Any packages currently in transit will be processed by the carrier according to their protocols.  Upon reopening, we will work diligently to process existing repairs, and address any questions or concerns with our customers. You can contact our customer service department here. We appreciate your understanding during this time.

To purchase a knife, visit our Find a Dealer page. Our knives are only available for purchase through our Authorized Dealers. 

To browse merch and swag, visit our Merch website.

To stay up-to-date on the latest Microtech® news and releases, subscribe to our newsletter, check out our blog, or follow us on social media!

For more information on knife maintenance, visit our Maintenance page.

For answers to common questions, visit our F.A.Q. page.

For all other questions, please use our Contact Form.

WARRANTY / service

Please click below to understand our Lifetime Limited Warranty and how to send your knife in for cleaning, repair, or sharpening.

MANUALS AND GUIDES

Download the latest guides and manuals for all of our core products, updated regularly.