CUSTOMER SUPPORT

Please use this section to contact our customer support department. This system has been improved and should offer a resolute experience.

We have added many new features to our customer support section. We will be asking each Microtech knife owner to register their product with us here in the near future. If you are a dealer there will also be a special dealers portal coming soon to give you the best information and marketing support.

FOR GENERAL QUESTIONS PLEASE USE OUR CONTACT FORM

 

CLICK HERE FOR OUR NEW MAINTENANCE VIDEO

 

NEW WARRANTY POLICY CHANGE

Please be aware at this time we are not accepting any non-warranty service requests. We are prioritizing genuine warranty repairs so we may better serve customers who need immediate attention with time sensitive issues. Examples of general service requests (cosmetic) that are not accepted at this time are:

  • Interchanging of hardware or blades
  • Adding serrations to blades
  • Worn blades
  • Worn hardware such as screws, glass breaker, pocket clip.

DO NOT USE THE WARRANTY FORM FOR COSMETIC REQUESTS

WARRANTY / RETURNS

Please click below to understand our Lifetime Limited Warranty and how to send your knife in for repairs. 

NON-WARRANTY / COSMETICS

Please visit this section if your wanting to send your knife in for any cosmetic issue.

MANUALS AND GUIDES

Download the latest guides and manuals for all of our core products. We update these regularly.